ASSESSMENT

IMPLEMENT

PLANNING

EFFICIENCIES

MPREX uses surveys, interviews, and observation to conduct a comprehensive service audit.

MPREX monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

Once we have executive buy-in, we oversee the implementation process from start to finish.

We identify technology, training, and processes to take your service team to the next level.

SEASONED PROS

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET.

Our professional staff include experienced and accomplished personnel from pharmaceutical, medical device, biologic, IVD and cosmeceutical sectors. We have specialized expertise to assist your business regardless of size or challenge.

OUR SERVICES

On-site audits
Service benchmarking
Fresh Start training
Call center outsourcing
KPI measurement
Legal compliance

TESTIMONIALS

“MPREX delivered everything they promised. Our customer satisfaction levels are at an all-time high!”